Frequently Asked Questions

  • What’s the difference between Prestige and Tour Package tour?

    Where Chan Brothers Tour package is a group tour with fixed date departures, Chan Brothers Prestige provides customized and private, bespoke tour. The tour fare can be at least 20-30% higher than group tour fare. We are also a Virtuoso Member, which is a networkof select luxury travel agents around the world. Benefits to the clients include:

    • Preferred rates at luxury hotels
    • Possibility of room upgrades upon arrival (subject to availability)
    • Access to Virtuoso-only amenities such as spa credits or shopping credits
    • Daily breakfast for two
    • Early check-in or late checkout

    By booking with Chan Brothers Prestige as a Virtuoso traveler, clients can enjoy a range of exceptional travel services and amenities that are tailored to their specific needs and preferences.

  • What is Virtuoso?

    Virtuoso is a global network of luxury travel advisors and travel providers that offers exclusive benefits to its members. As a traveler, there are many benefits you can enjoy when booking through Virtuoso.

    • Personalized Service: Virtuoso travel advisors provide personalized service and tailor your travel experience to your individual needs and preferences.
    • Exclusive Amenities: When booking through Virtuoso, you can enjoy exclusive amenities such as room upgrades, daily breakfast, spa credits, and more.
    • VIP Treatment: Virtuoso travelers are often given VIP treatment at hotels and resorts, including early check-in, late check-out, and special amenities.
    • Insider Access: Virtuoso offers access to unique experiences and insider knowledge that is not available to the general public.
    • Preferred Rates: Virtuoso offers preferred rates and pricing to its members, which can often save you money on your travel expenses.
    • Global Network: With Virtuoso’s global network of travel advisors and providers, you can access luxury travel experiences and destinations around the world.
    • 24/7 Support: Virtuoso offers 24/7 support to its members, ensuring that you have assistance whenever you need it during your travels.

    Overall, Virtuoso’s traveler benefits provide a unique and personalized luxury travel experience that is tailored to your individual needs and preferences. With exclusive amenities, VIP treatment, insider access, preferred rates, and global support, Virtuoso is a valuable resource for any luxury traveler.

  • What makes Chan Brothers Prestige different?

    As a leading luxury travel agency in Singapore, we pride ourselves on our unique selling point – the ability to provide personalized and customized travel experiences that cater to the individual needs and preferences of our clients.

    Our team of experienced travel advisors has a deep understanding of luxury travel and an extensive network of industry contacts, which allows us to curate unique and exclusive travel experiences for our clients. From private yacht charters to bespoke culinary tours, we can create customized itineraries that cater to our clients’ specific interests and desires.

    We also offer friendly support and concierge services to ensure that our clients have a seamless and stress-free travel experience. Our team is always available to provide assistance, whether it’s arranging for transportation, making restaurant reservations, or suggesting activities to do in the destination.
    In addition, we work with only the best travel providers and hotels to ensure that our clients receive the highest quality of service and amenities. We also negotiate exclusive benefits and perks for our clients, such as complimentary room upgrades, spa credits, and private tours.

    Overall, our unique selling point as a leading luxury travel agency in Singapore is our ability to create personalized and customized travel experiences that cater to the individual needs and preferences of our clients. With our extensive industry knowledge, network of contacts, and commitment to providing exceptional service, we strive to exceed our clients’ expectations and create unforgettable travel experiences that they will cherish for a lifetime.